MG Live Pty Ltd (ABN 24 614 549 389) (we, us and our) respects the privacy of the individuals it deals with, and is committed to complying with its obligations under the Australian Privacy Principles (APP) contained in the Privacy Act 1998 (Cth) and the New Zealand Information Privacy Principles (IPP) contained in the Privacy Act 2020 (NZ).
2. Collection of Personal Information
We may collect personal information about you when you use the website https://mg-live.com/ (Website) and associated social media sites and apps (the Sites). We only collect information which is necessary for us to provide our goods and services to you.
At all times we try to only collect the information we need for the particular function or activity we are carrying out. The main way we collect personal information about you is when you give it to us.
We may collect both anonymous information and personal information through the Sites.
Anonymous information is information that does not identify you. It includes:
Personal information is information that could identify you. The personal information we hold may include, for example, your name, contact details such as mobile number, postal address and email or other information provided by you if you have requested services from us, participated in one of our promotions, or joined our mailing list.
If you are under the age of thirteen (13) years, you should only submit personal information about yourself with the consent of a parent or guardian. We do not intentionally collect or store information about anyone under the age of thirteen (13) years.
Use Of Information Collected
The primary purpose for which we collect personal information is so that we can provide you with our goods and services. We may also use personal information to send you information about our activities, or about goods or services that we believe may be relevant or useful to you. For example:
In other respects, we will only use personal information with your consent, or if we are required or permitted by law to do so. In particular, your information will not be disclosed to any offshore recipients without your prior consent.
Mushroom Group of Companies, Related Companies & Event Partners
We may also share your information with our Event Partners (including but not limited to artist, promoter, record label, team or venue) to the extent they assist in the provision of the goods and services and for other reasons described in their separate privacy policies.
Likewise, we may use the personal information collected by any of our related companies or Event Partners in the same way as those companies can use your personal information under their separate privacy policies.
You can block cookies on your computer, however this may degrade your user experience on the Sites. To find out how to see what cookies have been set and how to reject and delete cookies, please visit http://www.aboutcookies.org.
To opt-out of analysis by Google Analytics on our website and other websites, please visit http://tools.google.com/dlpage/gaoptout
To opt-out of personalized ad delivery on the Google content network, please visit Google’s Ads Preferences Manager at http://www.google.com/ads/preferences
We may use a tool provided by Facebook Inc (Facebook) called Facebook Pixel that helps us understand what actions you take after you click on our Facebook ads, including things like whether you sign up for a newsletter or purchase a product. These actions are called conversions and Facebook Pixel helps us track these conversions in order to create more effective Facebook advertising in the future.
We may, from time to time, use Facebook Pixel to create custom audiences for retargeted advertising.
For more information about how to opt-out of and/or manage your Facebook ad preferences, please visit https://www.facebook.com/help/568137493302217
We may collect your email and, if you provide it, other contact details when you subscribe to our email list, join our membership lists or enter our promotions. We only use this information for the purpose that we informed you of at the time that you supplied this information.
There are limited circumstances where we must disclose your personal information to third parties, including:
Other than these limited circumstances, we will not disclose your personal information to any third party (including advertisers or other companies) unless you have authorised us to do so.
4. Quality of Personal Information
We take reasonable steps to ensure that the personal information we collect from you is accurate, complete and up to date. These include:
5. Storage and Security of Personal Information
We will take reasonable steps to keep any personal information we hold secure from unauthorised disclosure or access, including:
You agree that for us to provide the Sites and any incidental goods and services, we may need to store or transfer your personal information to servers located offshore.
6. Accessing and Correcting your Personal Information
We take all reasonable steps to ensure the information we collect from you is accurate, complete and up-to-date. We also take steps to maintain the security of all personal information provided by you and to prevent misuse or unauthorised access to that information.
Under the APP and IPP you have a variety of rights that you may exercise, including the right to ask for access to personal information that we hold about you and ask that we correct that information.
If at any time you wish to access or correct your personal details that we hold about you, please let us know using the contact details below and we will comply with your request. We will ask you to verify your identity before we will disclose the personal information you request or modify that information.
If at any time you do not wish to be notified about goods, services and promotions offered by us, or if you don’t wish to receive any further communications from us, please unsubscribe as an MG Live Member by selecting the unsubscribe prompt on the website, in our emails, or by sending us an email at email@example.com
8. How to Make a Complaint
9. Breach Notification
If there is a breach of privacy involving your personal information, we will comply with any legal obligations required under the Privacy Act 1998 (Cth) and/or Privacy Act 2020 (NZ).
10. How to Contact Us
MG Live - by mail:
The Privacy Officer
MG Live Pty Ltd
Attention: The Privacy Officer (Legal & Business Affairs)
9 Dundas Lane
ALBERT PARK VIC 3206
MG Live - by email:
Attention: The Privacy Officer (Legal & Business Affairs)
11. Policy Changes